Blue FCU Arena Rules
The Blue FCU Arena (formerly called Budweiser Events Center) is dedicated to being a safe and fun place to enjoy the best that entertainment has to offer. To help with that goal, they have outlined a set of rules and policies that will keep everyone safe and ensure that when you visit, you will be able to enjoy the event, show, or match. Please read and review the following rules and policies.
Accessibility Policy
Blue FCU Arena offers several Accessibility features to help anyone have fun during their visit. These ADA approved measures and features include:
- Seating
Accessible seating is available for all events at Budweiser Events Center. You can contact the Box Office at 970-619-4112 for help in selecting the right seats for you. The location of seating depends on the arrangement of seats during the event. - Parking
Your ticket includes parking at The Ranch Events Complex. Accessible parking is available in front of the main entrance and is provided on a first-come, first-served basis. You must have a state-issued accessible parking permit displayed on your vehicle to use those spaces. - Assistive Listening Devices
The Budweiser Events Center is equipped with an assistive listening system. You may receive your device at the guest services desk on the Concourse level free of charge with a valid form of Identification. - Escorts/Transports with Wheelchairs
The Budweiser Events Center is happy to provide escorts/transports with wheelchairs inside the events center. You may request escorts at Guest Services or as you enter the building at all entry points. - Restrooms
All public restrooms are accessible. The facility also has family restrooms on the Event and Concourse levels. - Service Animals
Service animals are welcome inside the building but must remain under the control of the animal’s handler. Comfort animals are not allowed in the facility. - Sign Language Interpreters
The Blue FCU Arena can provide sign language interpreters for guests with hearing disabilities. Please provide a minimum of 5 business days of notice before your ticketed event. You may provide notice by calling 970-619-4100.
Arrival Policy
The Blue FCU Arena recommends that you arrive no later than 30 minutes before your ticketed event time. All opening times are listed on the event description and will start promptly. During some shows, concerts, and events, late arrivals may be asked to wait in the lobby until an appropriate rest period. You may call the Blue FCU Arena at 970-619-4111 for more information.
Cancellation Policy
If for any reason, an event or performance is canceled or rescheduled, the information will be sent to local media for distribution as well as on the Blue FCU Arena website. You can call 877-544-8499 to request a refund if a new performance date does not work for you.
Children Policy
Some shows and events provide discounted ticket prices for children. Some shows are also age-restricted as described in the event description. Children under 2 are typically allowed free entry to the Blue FCU Arena as long as they are seated on the lap of an adult. Please refer to the event description for further details.
Dress Code Policy
The Blue FCU Arena is all about comfort for sporting events, concerts, and other events. Though some guests dress up for concerts, you can wear what would make you comfortable. Please make sure your outfits are appropriate for all-ages venues and do not feature offensive language or imagery. If an event requires more formal attire, it will be listed in the event description. You may call the Blue FCU Arena at 970-619-4111 if you have any questions.
Lost and Found Policy
If you lose something during an event at The Blue FCU Arena, please contact event staff for help with finding the Lost and Found to see if your item was turned in. If you lost an item at a previous event, please call the Budweiser Events Center at 970-619-4111. Be prepared to leave your full name, contact information, and a detailed description of your lost item. The Blue FCU Arena does not accept responsibility for any lost or missing item.
Prohibited Items
Blue FCU Arena prohibits certain items to make sure everyone has a safe experience at games, events, and concerts. The following is a partial list of the items that are not welcome on the premises. Please be aware that guests are subject to search by event staff and any prohibited items may be disposed of or returned to the guest’s vehicles as decided by Budweiser Events Center staff. Guests may also be ejected for possession of prohibited items.
- Bottles or cans
- Food coolers
- Outside food/beverages
- Frisbees and beach balls
- Laser pointers
- Fireworks
- Illegal drugs and alcohol
- Audio/Video recording devices
- Weapons and dangerous devices of any kind
- Selfie Sticks
- E-Cigarettes
Smoking Policy
Smoking is strictly prohibited inside Blue FCU Arena as well as within 20 ft of all entrances and exit points. You may call Blue FCU Arena at 970-619-4111 to ask if designated smoking spaces are available.